On the ethics front …
Investor relations professionals need to stand on our own ethically, thinking through and following our convictions on what’s right or wrong. The Wall Street Journal brought a reminder yesterday of the...
View ArticleThe rising value of trust
As the pace of change accelerates – economically, culturally, personally – people are being overwhelmed with too much information to fully process, authors Tom Hayes and Michael Malone opine in a Wall...
View ArticleIR as a mystery thriller
Investor relations as a profession doesn’t often make Page 1, but today’s Wall Street Journal casts IR in a starring role in Deutsche Bank‘s covert maneuvering against a dissident shareholder and...
View ArticleQuote, unquote – Reputation
Suffering the slings and arrows of public distrust for the pharmaceutical industry, Merck & Co. is becoming more accessible to various stakeholders – and changing its business model based on what...
View ArticleDon’t be ACORNed
Regardless of your politics, it’s clear that what happened to the activist group ACORN this month is an extraordinary case study in Web 2.0 and the rapid loss of reputation. It’s a new media nightmare....
View ArticleIn crisis, response is critical
Sooner or later something blows up for every company, so every investor relations professional ought to consider crisis communication as a critical skill. We should be in training. Two business...
View ArticleA little paranoia …
A little paranoia is a good thing. For companies, paranoia can be helpful – if it means aggressively keeping confidential information, well, confidential. The growing scandal over illegal trading on...
View ArticleToyota crisis should teach us
Poor Toyota. The crisis Toyota Motor Corp. faces over the safety of its cars is of epic importance – and they are struggling to get ahead of the reputational meltdown. Investor relations professionals...
View ArticleI-bankers & God’s work
A little commentary tucked into today’s Wall Street Journal (p.C4) riffs on Lloyd Blankfein’s statement last fall about investment bankers “doing God’s work” – and may hold a lesson, too, for investor...
View ArticleGood news for BP shareholders?
Let’s not take this to extremes, but a recent study offers the counter-intuitive notion that companies with great reputations don’t generally provide great returns for investors – and a decline in...
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